· Conduct bench marking research to identify best practices to improve both the clinical and nonclinical practices of the organization.

· Analyze the customer service and satisfaction drivers present in this case study and apply those drivers to the customer facet of the balanced scorecard.

· Consider the costs and revenue implications in the case study and apply those considerations to the financial facet of the balanced scorecard.

· Determine how to assess the organizational success, timeliness, effectiveness, and efficiency of services after the change was implemented.

· Describe measures will you use to make this assessment and provide your rationale for selecting these measures.

· Once you have completed the steps outlined above, use the material you have gathered, along with the feedback you received from your previous project assignments in Units 5 and 7 to prepare a 8-10 slide PowerPoint presentation outlining the actions you believe Ellen Zane must take in order to lead Tufts Hospital to the next level of sustainability in a highly competitive health care marketplace.

"Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!"

After reviewing the case study “Ellen Zane: Leading Change at Tufts/NEMC,” complete the following:

· Analyze how the organization used structures and systems to deal with environmental uncertainty and complexity.

· Identify which types of power were at play within the organization.

· Describe how the various stakeholders and departments were impacted.

· Discuss how the change disrupted the psychological contract that existed in the organization.

· Identify the various conflicts and resistance to change.

· Determine whether the change is programmatic, discontinuous, or emergent.

· Analyze Ellen Zane’s communication practices throughout the change management process and synthesize the best practices outlined in the text. Was her communication strategy effective?

6 pages APA format 

"Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!"

"Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!"

The Beer’s criteria contain a list of drugs that are potentially unsafe for use in older persons. Go to https://www.sigot.org/allegato_docs/1057_Beers-Criteria.pdf. Select a drug on the “avoid” list that you have administered to an older patient or a drug that you know is prescribed for an older adult. Relate the outcome of using this drug to the pharmacokinetics (absorption, metabolism, distribution, and excretion) of drugs in an older client. In addition to the link, cite one other reference to support your post. 250 words

"Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!"

 Review HIPAA, protected health information (PHI), and requirements for privacy and confidentiality in EHRs. Discuss one ethical and one legal issue related to the use of EHRs that directly impact advanced registered nursing practice. Discuss possible consequences for compromising patient data and measures you can implement in your own practice to protect patient privacy and confidentiality. 250 words

"Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!"