Nursing Leadership 18926305

WK3/kmc 

To be a change agent means to transform the environment that needs to be worked upon. “Being a change agent is a major function for nurses. Nurses are on the floor seeing the effects medicine and the health care system is having on the patient” (Keyes, 2017). I personally have yet to act as a change agent, but I have witnessed it in my own facility. Just recently we switched how we handle wound care. The hospital went years without a hospital-acquired wound, and sadly they had 14. Due to the reoccurring issues, a team of nurses, physicians, CNAs, CNO, etc. all gather together to come up with a plan and implement it. Included in this plan was: a turn schedule, inquiring more/better air mattresses, and wound care education for everyone. With the new plan in place, the wounds have decreased and the existing wounds have healed better as well.

In just the last month, our charting system has been updated. Our old system had many complaints, issues, too many steps and overall just wasn’t the best. The new charting is more efficient for the medical staff in that it takes less amount of time to chart. Also, steps and certain things like IVs, wounds don’t have to be re-charted unless there was a change. In addition, with the old charting, the same questions and answers would have to be re-charted when the ER admitted a patient. With the new charting in place, admissions to the floor take half the time than before. Nurses were definitely on the list when implementing this change. It took some years to come up with a plan and put it into place, but it happened and it works. We use the system probably more than anyone else and voiced our concerns for a change. Nurses “play a critical role in shaping the health care system of the future” (Keyes, 2017) someday I too hope to become a change agent.

 
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Nursing Leadership 18924509

 wk3/y

Being a change agent is a nurse that brings about change (positive change) into the work environment and helps facilitate the change.  They facilitate the change by helping bring about the change in a positive manner and show why the change is necessary and what improvements it will make in their day-to-day work. I have recently been a change agent in the implementation of a new labeling process for our specimen and blood collection process.  We needed to change the way we labeled our specimens to help facilitate the way they were processed at the core lab.  This was going to impact our work flow in the clinic dramatically though.  First, I talked with the staff about the upcoming change (which was going to cause a slight increase in work for my staff).  Then, to show the impact of the change to our staff I took them to the core lab where our specimens are processed and showed them how much extra work goes into the current process vs. the new process.  After seeing the decrease in work that it causes the core lab our staff was willing to take on the slight increase in work to help them out. Another example of being a change agent was when we implemented LEAN into our work flow several years ago.  This was a process that done over a whole year, but over this year we had to introduce new process to the staff and help them see the LEAN way of trying things.  We would get staff impute when we were drafting the process changes to help with the understand of the why the changes were important and needed to be done.  With LEAN one big development was the development of standard work so that all patients were to receive the same standard of care every time they walked through the doors.  We had staff help us with the processes and so when we rolled it out, they understood the importance and we all had the same goals in mind, which was the patient.  I’m sure that we all are change agents everyday with small things we do, but they affect someone or somebody at some point.  Change is hard but we should always remember that change is often for the good.     

 
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Nursing Leadership 18924499

wk3 discussion/Pf

part 1

 

What does it mean to be a change agent?

A change agent is a person who implements or promotes the changes in a group or an organization.in business it is usually someone who supports the new ways of doing things within an organization.

Give two examples of when you were a change agent or witnessed another nurse as a change agent

Leaders as change agent:

A leader can act as a change agent by supervising his subordinates (nurses) and by reviewing and regarding their progress, he can suggest the other ways of doing the thing and this way he can promote it in a better way and can increase the leading skills of nurses that can help the organization to transform and work more effectively.

HR manager as a change agent:

In order to bring change or to transform, a change agent should have a vast treasure of broad knowledge and the update regarding the new technology. And being the manager of HR, you can predict the potential difficulties in system or staff (nurses) and can bring a change accordingly by guiding them and increasing their potential by giving them a proper guidance in the eras where they are lacking their leadership skills.

What happened and how did the change occur?

The change usually occurs when there is some lacking either in the system or in the staff that is managing the system. Nurse leaders can bring a change by analyzing the current potential and the lacking points. It can also be done by encouraging the nurses to decide the best option to get the better outcome. Change can only occur if you share the knowledge effectively that will eventually help in enhancing their skills and will also bring a change in their attitude and behavior with other nurses. The major effective pillar in bringing the change was the cooperation with other nurse that gives rise to the remarkable leadership skills.

part 2

 Have you worked to change anything on your unit? Have you seen other nurses change patient care or other functions in your organization? Please describe how the change was accomplished. 

          

 
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Nursing Leadership 18923491

  

Week 3 Project

Conflict Handling Style

This assignment will help you understand conflict at the individual, team and organizational levels.

Using the ————- University Online Library or the Internet, research and identify additional information on handling conflict.

Based on your research and understanding, create a paper in a 3- to 4-page Microsoft Word document that:

Includes a description of change theories, conflict theories, and leader as a change agent.

Integrates how your ability to handle conflict can either enhance or hinder effective leadership in the health care environment.

APA format.

 
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Nursing Leadership 18922633

wk3

Discussion Question 

Effective leadership can help nurse leaders to bring about a desirable change within the system. Using the university material or the  Internet, gain adequate insight into change theories and change management, and answer the following questions:

  • What does it mean to be a change agent? Give two examples of when you were a change agent or witnessed another nurse as a change agent
  • What happened and how did the change occur? 
 
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Nursing Leadership 18919715

 

Part 1

In your opinion, what are the three most important power sources for a nurse leader? Why?

The three most important power sources for nurses in my personal opinion are the following:

Expert power refers to such power that can influence others by using knowledge and skills. Experience knowledge and skills together make an expert power that is possessed by nurse leader and transferred to other nurses during practice of nursing. (The Sentinel Watch, 2010).  For a nurse leader to have the respect of those around him or her, I believe that first and foremost they must have the confidence that their leader knows what they are doing.  If the leader isn’t capable of doing the job, how can they be capable of supervising or evaluating my performance?

Coercive power refers to authority of a nurse leader i.e. nurse leader can impose penalties or punish other nurses by taking their privileges if they are not doing a good job. If nurses are not doing satisfactory job, nurse leader ensures that every nurse is doing a good job and ensuring patient’s satisfaction. The truth is that the underlying fear of retribution for poor performance comes into play at some point for most employees. 

 Reward power depends on the ability of the person who holds power to confer valued material rewards.The reward source of power depends on the ability of one person to grant another some type of reward for specific behaviors or changes in behavior. Nurses, in their daily provision of care, can use this source of power to influence client behavior as well as others employees.

 So I think that these power sources are most important in nurse leader as these powers influence directly to nurses and help them to get educated punctual and skillful at the same time.

How are they best used in a leadership role? Describe                                                   

Power sources are best used in leadership role as these powers are true essence of the leadership. Nurse leader empowered by skills and expertise will be a good mentor and a working role-model for the junior staff nurses. Her/his authorities to keep a strict check on them give them a sense of responsibility. On one hand, reward for doing great job gives them a challenging, encouraging and motivating working environment; meanwhile, a threat to punish can bring best out of them.  A nurse leader makes best use of her power sources by supervising and managing the duties of nurses to satisfy patient’s demands. (Yapton, 1998)

What sources of power do you see most often displayed in your work environment? Why?

Part 2

 You brought up a good point about coercive power. In health care coercive power is used to maintain standards. Many nurses think that this type of power is negative, but this is not always the case. Several times we must protect other staff and our patients from dangerous situations or incompetent care. The human resource roles are used to uphold many standards for employees, and coercive power is used to sustain them (Stapleton, 2017). The leader must be careful how they use this power, but using it is not a negative situation unless it is done in a ruthless and unfair way. It is a leadership skill to know how to use all the types of power they possess. Have you had a situation where another employee was suspended or fired after an incident? Do you think the use of coercive power was fair in this situation? 

 
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Nursing Leadership 19384821

1. Try taking a different route to class the next time it meets. Before you do this, think about how many changes, large and small, you will have to make to do this

.a-Will you have to leave earlier to be in class on time?

 b-Will you meet different people on your way to class?

c-See different sights?

d-Would you change your route to class on the day of the final exam? 

e-Why or why not? Summarize the positives and negatives of this small change. Relate your responses to this change to the way staff nurses feel when an administrator makes what he or she thinks is a “minor” change.

2. Think about a change that has occurred in your life. Some examples may be a change of role, a move, a marriage, a birth, a divorce, or a death

 a-How did you react to the change?

 b-Would you have reacted differently if you had had more information?

c-Using Lewin’s model, describe the basic elements in the situation and how you eventually achieved a comfortable outcome. 

 
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Nursing Leadership 19377913

Think of the best leader or manager you have ever known (or your ideal leader or manager) in nursing or another field. How did this person lead others? How did you feel working with this leader? What impact did this person’s leadership style have on your future leadership?

 
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Nursing Leadership 19365601

Discuss the importance of effective communication in the personal relationship, the therapeutic relationship, and the relationship within the interprofessional health-care team.2. What similarities and differences can you identify among the above interactions? 3. Explain the concept of congruence between verbal and nonverbal communication.4. There are many pitfalls to electronic communication. Identify a situation in which an electronic form of communication may result in a miscommunication. What other method of communication would have been more effective? 5. How have you seen ISBAR used during your clinical experiences? 6- Develop a hand-off report for yourself. Include items that you believe are pertinent for safe and effective nursing care. Refer to the information in the chapter for creating this report form. Using the information from the chapter, determine the effectiveness of the system currently in use on your unit for communicating shift-to-shift reports. 7-Dr. Roberts comes into the nurses’ station demanding, “Where are Mr. Adams’s lab reports? I ordered these stat, and they’re not here! Who’s responsible for this patient?” How would you, as the nurse, respond? 8-Explain the concept of accountability in delegation. What are the legal ramifications of accountability in delegation?9. Dennie and Elias arrive in the unit for the 7:00 p.m. to 7:00 a.m. shift. Both nurses completed orientation 4 weeks ago. They find that they will be the only two RNs on the floor that night. There is a census of 48 clients. The remaining staff consists of two NAPs/UAPs and one LPN. What are the responsibilities of the RN, NAP/UAP, and LPN? Can Dennie and Elias effectively delegate client care tasks and care safely for all 48 clients? Use the Delegation Tree to make your decisions.10. Discuss the differences between direct delegation and indirect delegation.  1. You have to observe delegation procedures in your assigned unit:A-What considerations does the RN take into account when delegating patient care? 2-You have to look at the unit census and prioritize the patient care:A- Give the rationale foryour choices.3.Answer the following questions during your clinical experiences:a. What specific tasks did your patients require that you might have been able to delegate?b. How effective was your nurse/preceptor in delegating tasks to others? c. How did your nurse/preceptor ensure that the tasks were completed safely and appropriately? 

 
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Nursing Leadership 19359207

Explain “shared governance,” and describe how it can affect the power structure of a health-care organization. 5. Why is it important for staff nurses to understand the culture and real goals of the organization in which they work?  1. Describe your ideal organization. Explain each feature and why you think it is important.2. Interview one of the staff nurses on your unit. Find out what practices within the organization help to empower the nurses. Compare this list of practices with those discussed in the textbook. 3. Recall the last time you walked into a hospital, clinic, or physician’s office for the first time. What was your first impression? Did you feel comfortable and welcome? Why or why not? If you could change the first impression this facility makes, what would you do?4-What changes could be made at a very low cost? What changes would be expensive?Finally, discuss why it is important for a health-care facility to make a good first impression 

 
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