Manage Quality Customer Service.

Your company D&M manufactures gym and personal fitness equipment which is sold to numerous retail chains and individual stores. A new competitor has entered the market and is taking away some of your company’s market share. As there is no discernible difference in quality or price of your products compared to your competitor’s products, higher management believe it is a customer service issue. They have asked you to complete a report detailing how these customers can be won back.

Include the following in your report:

1. With reference to the D&M scenario, identify one (1) need of their customers for EACH expectation of:

A- Quality; 

B- Time;

C -Cost

 

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Job Description Project Information 

(Please see attachment for example and instructions)

During this semester, you will create a job description. Please review the sample job description provided to the right as a point of reference. Submissions should follow the style and format provided in the sample provided; review the sample job description fully. Your work and language should be original; plagiarism will be monitored. 

You should focus on a job for which you have ample experience, knowledge, and/or interest. The goal of this assignment is to better understand the nature of a job and how to analyze one. The project is broken up into three (3) assignments; each part is worth 5 points for a total of 15 points. You will be submitting each assignment as an attachment via the Assignment Dropbox.

• Job Description- Part A: Create a draft of the first page including the first three sections of the job description, to include: Job Title, Purpose, Summary, and Essential Functions.
• Job Description- Part B: Complete the draft of all sections of the job description. Please review the Final Job Description Suggestions.
• Final Job Description: This segment of the project will include all sections of the job description, a revision of the previously submitted final job description draft. Ensure that you include any appropriate corrections you made to the final draft previously submitted.

• Attachment 1
• Attachment 2

 

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Malware is an abbreviation of Malicious Software. Meaning, those unwanted advertising you randomly encounter while web surfing, it can be affecting to your device. Sometimes it can disrupt a company’s operations by proving access to the company’s computer systems. There are four major ways malware can get into a system: Viruses, Worms, Spyware and Trojans.

When your computer starts running very slowly, you can intuit the presence of malware. Although malware is common these days, there are ways to avoid it.

·  If you sense any suspicion on the email sent to you, DO NOT open it. Especially when an email instructs you to do so in order to opt out of future emails or unsubscribe (Malicious Malware And Methods to mitigate the risk, 2017).

·  Use anti-virus programs as well as spam filters to detect and filter corrupted emails. It is advisable to run these programs every once in a while. In fact you can also enable it for automatic updates.

·  Many times, malware break into your system via third party programs such as Adobe Flash and Java. So if you don’t need them, uninstall them. And the same goes for other programs that you do not necessarily use.

·  Most of times, malware helps the attacker to break into your device and fetch as much as sensitive information as they can. And to avid this, it is good to back up your data on regular basis and keep archived copies both offsite and offline (Malicious Malware And Methods to mitigate the risk, 2017).

·  Lastly, there should always be a Plan B. Despite of all precautions if a malware incident happen anyway, create and implement a plan to guide the firm’s response. Have frequent practice sessions on how the plan will be followed in the event of a data security incident and make adjustments as necessary (Malicious Malware And Methods to mitigate the risk, 2017).

Works Cited

Malicious Malware And Methods to mitigate the risk. (2017, February 10). Retrieved from Firm Global Connection Website: https://aicpa.pcps.org/news/malicious-malware-and-methods-mitigate-risk

 

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Malik popped a ball straight up with an initial upward velocity of 45 feet per second. The hight h, in feet, of the ball above the ground is modeled by the equation h=2+48t-16t2. How long was the ball in the air if the catcher catches the ball when it is 2 feet above the ground?

 

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