Hi, need to submit a 750 words essay on the topic Customer Service in Modern Business.

All business in any industry are able to provide the highest quality products and what the business can do to increase its competitive advantage in the market is to deliver service to the customer. It is no longer about the product because the customer can get the product from any other firm out there. Instead, the customer is looking for high-quality service and customer experience offered by the business. This applies to all types of business, whether it is a service business or a business that produces physical goods. This has come to be called customer experience and deals with all levels of service from before the customer buys the product, during the purchase and delivery of the product and the after sale service of the product.

This new attitude towards the customer has also changed the way businesses are managed. For instance, in the earlier days, a floor manager would be a person with just a high school diploma. These days, even the lowest managerial jobs such as floor managers are required to be highly educated and if possible, they have to be experts in what they do. They are also paid much better and also stand to earn even more based on their productivity. Their productivity is also measured not only in terms how much sales they make but in terms of how happy the customers are.

In most cases when the customers’ expectations are too high or unrealistic, it is because the customers may not necessarily understand what they want. Ironically, it is the role of the business to understand the needs of the customer in such a situation and try to expose these needs to the customer so that the customer can make an informed choice with realistic expectations. Failing to do this would lead to the customer being unhappy and always complaining about the service.

The other challenge that a business may have with regard to customer expectations is when the business fails to clearly define the service capabilities. A business can avoid this kind of misunderstanding by clearly defining its capabilities and the parameters within which it is able to give its service to the customer.&nbsp.

 

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Hi, need to submit a 750 words essay on the topic Critique two research propsals.

This logical, sequential review enables the reader to follow the historical progress of this line of investigation. In discussing the study by Jonson-Reid, Fuller reports on the results that are relevant to his own study. This previous study indicated that children who were in care for less than three months before being returned to their families had increased risk of substantiated maltreatment recurrence.

It is clearly stated that the purpose of this research is to “examine the factors that might predict short-term maltreatment recurrence following reunification exits from substitute care.” Fuller does this by combining administrative data with detailed information collected from case record reviews. However, no hypothesis is provided other than an assumption that the Jonson-Reid study was correct in reporting the increased risk to children in short-term care. The purpose of the study is reported, though, as providing an assistive guide to caseworkers’ decision-making at the reunification milestone while making their safety assessment.

The method for this research is described as being a case-control study. It is described as selecting two groups of participants: one group is selected based on their experience of the outcome of interest – in this case maltreatment recurrence within 60 days of reunification – and the comparison group selected who have not experienced the outcome. This type of study was appropriate for the element being researched because it is particularly useful to examine the effects of a given agent in relation to an occurrence, such as maltreatment following reunification. In addition, case-control studies can match cases with controls by such things as age (children under age 5 have been shown to suffer maltreatment recurrence more often than children ages 5-10), family income levels (low income families have shown greater recurrence than

 

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Hi, need to submit a 750 words essay on the topic Creating Apps.

Software fall in two categories: system software that include operating systems and all utilities that that enable the computer/electronic device to function .application system that do the real work for us i.e. word processors.BCS is a regulatory body that sets out the professional standards required and governs the conduct of individuals in the field of I.T in Britain. This paper examines the ethical and privacy issues based on the BSC ethical framework involved in the development of apps (an application system). a project that I am going to undertake.

The project that I’m going to undertake will involve designing and developing an app for domestic remote control. In this case I will be involved in the design and development of an app to be stored in a digital device/remote controller that will be used to control the actions of refrigerators/freezers while in the house or even miles away. In the current technological era most refrigerators are controlled manually. Technological inventions in the current generation have improved the quality of life and made life easier and enjoyable. Research is still on to enhance the quality of life even more and each day scientists are coming up with inventions that continue to add quality to life. This project is not an exceptional as I’m going to design an app to be used in form of a remote control device that will enhance the operation of refrigerators. Currently most refrigerators in our houses are operated manually thus inconveniencing persons using them and at times posing risks of electric shock.

The remote controller that I’m going to develop is going to make it easier and convenient for individuals to use refrigerators and get the most out of them. The app will be used to regulate temperature in the fridge digitally. Temperature is an important parameter that in part determines the performance of refrigerators. Since the main purpose of the fridge is to preserve foodstuff, this remote control will be used

 

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Hi, need to submit a 750 words essay on the topic Core Competencies of Nurse Practtioner and Nurse Educator.

It is therefore necessary to compare and contrast the various roles core competencies between the nurse practitioners and the nurse educators.

Both the nursing educator and the nurse practitioners pursue a continuous quality improvement role in the nursing field. For instance, the role of Nurse Educators follows a multidimensional scope that requires an ever enduring commitment (National League for Nursing [NLN], 2005, p. 6). In order to improve the general quality in the nursing field, the Nurse Educators constantly engage in practices that would enhance their career knowledge and participate in the professional development activities such as seminars that would increase their effectiveness. The educators usually use the feedback gained from the nursing students to improve the effectiveness of their roles. Similarly, the nursing practitioners engage in regular activities that tend to improve the nursing field. For instance, they carry out a critical analysis of data and evidence while integrating knowledge from various disciplines with the aim of improving the quality of nursing.

Both the nurse educators and the nurse practitioners make use of various assessment and evaluation strategies during their nursing roles. Ideally, nurse educators make wide use of existing literature in the medical sphere to develop evidence (NLN, 2005, p. 3), and evaluate different situations that emerge during their day to day practices. They also incorporate different strategies such as offering various assessment and evaluation tests to determine and review the level of competence among the learners. In comparison, the nursing practitioners incorporate the use of various clinical investigation strategies through the use of patients’ electronic databases such as health records to carry out an analysis of their patients (The National Organization of Nurse

 

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Hi, need to submit a 750 words essay on the topic Context and process IP.

Beaufort and Longest (2006) note that knowledge of the external environment enables better collection, analysis, and organization of data. This assists in the development of strategies, based on risk assessment and needs analysis carried out by the body developing the policy. Data in this case may be collected from stakeholders by holding ad-hoc meetings or through the media. The data collected will then act as the foundation from which policies are developed.

The involvement of the external environment in the policymaking process leads to the development of impartial and just policies. Beaufort and Longest (2006) note that policy making involve many phases of consultation and thus require specific modes of communication. For this reason, the participation of external parties will ensure that policies developed do not favor one party while marginalizing others. Data will be collected in relation to different stakeholders and their interests especially those of the shareholders, creditors, sponsors, society and the organization itself. Once all the views and interests of the stakeholders have been established, the policymakers will then have to assume a position of compromise so that no group is discriminated (Cizek, 1999).

The number of laws regulating business activities has grown over the past years. In this regard, the government regulates the private sectors by ensuring that the policies adopted are for the good of the society. In this case, it limits the private sectors from adopting policies that in its view may cause harm to other organizations, individuals, and groups during the course of conducting business. The regulation will lead to adoption of policies that allows for a free market competition. It also reduces instances of adopting policies that may give control to one business over others resulting in monopoly. This will ensure that every business, individuals, and the society at large benefits from the policies adopted (Cizek,

 

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