Evaluate the role and importance of the patient experience.

Scenario:

The Public Information Officer for Chaparral Regional Hospital has contacted you requesting information for the employee newsletter. In particular, she would like you to write a short article with an accompanying infographic detailing the role and importance of the patient experience when working towards quality improvement.

Instructions

The article should address the role and importance of the patient experience in healthcare when working towards quality improvement. Both the article and the infographic should include appropriate information and graphics.

The goal of the article is to provide the reader with valuable information and enlighten them about the subject. Therefore, your article should be more persuasive than academic. In the article, you will address the role of the patient experience in healthcare and its importance. APA standards would still apply.

APA formatting for the article, and proper grammar, punctuation, and form are required.

You will highlight the major ideas from your article in the infographic. An infographic is a visual representation of ideas, and you are free to be as creative as you want when creating your infographic.

 

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Instructions

· Describe different quality methods within healthcare.

· Explain the basic models of quality improvement in healthcare.

· Evaluate the role and importance of patient satisfaction.

· Evaluate the role and importance of the patient experience.

· Apply statistics to different quality methods in healthcare.

· Apply quality improvement methods.

Scenario 

You have been asked to present a narrated visual report for the CEO and Board of Directors on a video conference call to share your major findings and to discuss recommendations.

Instructions

Your narrated visual report should include the following:

· Types of measurements that will be used.

· Overall design of the survey.

· Identifies who will lead the QI task force.

· Identifies who should be on the task force.

· Suggestions for implementing the results of the survey.

· Your narrated visual report should be done using Microsoft PowerPoint, or any other presentation software of your choosing that also allows for narration to be added.

APA formatting for the References slide, and proper grammar, punctuation, and form are required.

 

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The purpose of this assessment is to discuss and analyze your leadership development based on the Kouzes and Posner (2017) model. This model includes five (5) Practices of exemplary leadership (modelling the way, inspiring a shared vision, challenging the process, enabling others to act and encouraging the heart). Each Practice is supported by two (2) Commitments.

This assessment has two (2) parts which includes creating a visual presentation(Part A) and written assignment (Part B).

Part A: Create and present a visual representation of your future leadership development. The visual representation is a creative analysis of your how the five Kouzes and Posner practices relate to your own leadership skills and can be used to plan your own leadership development. The visual representation can be presented in variety of ways and you may choose any presentation format with the exception of PowerPoint (or other similar programs) as these are not acceptable. It is an expectation that all participants bring the Visual Representation to workshop 4.

Part B: Briefly describe an example of leadership from your own experience (it is best to provide a personal example).

Analyse your example using each of the five (5) exemplary leadership Practices and ten (10) Commitments. Use Kouzes and Posner (2017) and other literature to support your discussion and illustrate an understanding of the role and nature of effective leadership in health.

Discuss how the five (5) exemplary leadership Practices and ten (10) Commitments could be used to contribute to the development of your own leadership abilities, including specific strategies.

Provide support and consolidation for the ideas presented in the visual presentation (Part A). 

 

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1. In your own words and using the appropriated evidence based references discuss The Purnell Model for Cultural Competence.

2. Discuss at least 3 assumptions and variant cultural characteristics of The Purnell Model for Cultural Competence. Give at least 1 example.

APA format word document, a minimum of 2 evidence based references no older than 5 years, and a minimum of 500 words are required. 

 

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Attached Files:

•  Chapter 2.ppt (1.065 MB) 

The Purnell Model for Cultural Competence

Please read chapter 2 of the class textbook and review the attached Power Point Presentation.  Once done answer the following questions;

1.  In your own words discuss the empirical framework of the Purnell Model and what are the purposes of this model.

2.  Please mention and discuss the macro aspects of the model.

3.  What is the role of the head of household and genders according to this model?

4.  In your own words define the domain biocultural ecology and discuss one variation of this domain.

As indicated in the syllabus the assignment must be presented in an APA format, word document, Arial 12 font attached to the forum title “Week 2 discussion questions” in the discussion board.  A minimum of 2 evidence based references besides the class textbook no older than 5 years are required.  2 replies to any of your peers posting sustained with the proper references are required.  Assignment must contained a minimum of 500 words without counting the first and reference page.

 

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