Scenario Information 

You are assuming the role of the project manager for a company called SuperPacks to provide a new backpack product with a built-in refrigeration pouch and radio module. Your customer for this project is the U.S. Army, Ground Forces and Special Operations. As the project manager for your team, you will be submitting to your manager a project management report.

Instructions project management report. 2 page minimum 

Memo to Staff

For this assignment you will be writing a professional memo to your company executive staff using the Project Memo Template addressing the following points:

• Name of the company (You are NOT choosing a new company; you MUST use the information in the introduction above. You are just naming the company with the information from the introduction as your guidelines).
• Provide an introduction to the program based on the project overview.
• As the program manager, what is your initial assessment of the program?
• What do you believe your first action as the program manager may be with this project?
• List your initial concerns with the program.
• Provided a risk assessment for the project using clear examples.
• Write a conclusion to your memo.

 

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Competency

Describe different quality methods within healthcare.

Course Scenario

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:

• Emergency room services
• Intensive care
• Surgical care
• Obstetrics
• Diagnostic services
• Some rehabilitation therapies
• Inpatient pharmacy services
• Geriatric services
• Consumer physician referral services

Recently, the CEO has been hearing complaints from both patients and staff, varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them.

Instructions

The CEO has received some resistance from the Board on undertaking a QI program. She has asked you to develop a set of talking points on the pros and cons of common measurement techniques used in healthcare that she can use the next time she runs into a Board member.

Talking points are used to quickly explain something by condensing it into a compelling, but easily digestible, list. If the goal is to increase support for a QI program, the talking points must provide the ideas she needs to convey in order to achieve the goal.

Your talking points should be submitted in a Word document minimum 2 pages. Your talking points should include the pros and cons of implementing a QI program.

Upon completion of your talking points, please prepare a PowerPoint presentation 6 slides with narration where you will explain each talking point to the CEO so they clearly understand and can answer questions from the Board. 

APA formatting for the talking points, and proper grammar, punctuation, and form are required.

1. Length of PowerPoint is secondary to the quality of the      presentation as a whole.
2. Highlight specific pros and cons of QI programs.
3. Use the Notes area on each slide as needed to expand on      the key points.

 

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Competency

Design a plan for conducting business and managing employees in a global society.

Scenario Information

You have been hired as the Human Resources Director for a global organization that is headquartered in the United States. Your job is to evaluate and make recommendations in the area of diversity for your company. Each section will contain specific areas within diversity for you to focus on. You will be tasked with choosing from one of the diversity areas that are provided to you. Be sure to conduct research using the university library and other relevant sources.

Diversity Area-Race

Instructions

Now that you have selected your area of diverse concentration, you are now tasked with designing a plan to aid your selected group in the organization’s workforce. Your CEO has asked you to develop a diversity plan for your diversity area. The following questions should be included in your 3-5 page report. The report should be in proper APA format.

1. Introduce your diversity area and importance for diversity planning.
2. What are some of the steps you would include in your diversity plan?
3. What would be some of the challenges in the implementation of your plan in the US workforce, and in a global workforce?
4. What would be some of your control measures used to ensure your plan’s success? Remember this should go beyond being legally compliant.  
5. Conclude your diversity plan.

 

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Competency

Explain the basic models of quality improvement in healthcare.

Course Scenario

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:

• Emergency room      services
• Intensive care
• Surgical care
• Obstetrics
• Diagnostic      services
• Some      rehabilitation therapies
• Inpatient      pharmacy services
• Geriatric      services
• Consumer      physician referral services

Recently, the CEO has been hearing complaints from both patients and staff, varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them.

Scenario Continued

The CEO has met with you to let you know that some members of the Board of Directors are questioning the value of developing a quality improvement plan. She has asked you to create an executive summary and an information sheet to be included in the next Board packet.

Instructions

Topics for the executive summary should include:

1. What is a Quality Improvement plan?

2. Why do healthcare facilities create improvement plans?

3. Why would you recommend the facility create and implement a QI plan?

4.Identify purpose of QI plan and supporting details

NOTE – APA formatting for the reference list, and proper grammar, punctuation, and form required.

  After completing the Executive Summary, you will create a one-page information sheet for the Board that they can use to answer questions about QI plans.

a. The information sheet should give your CEO and the Board of Directors enough information to have an educated conversation with patients and other stakeholders on the value of QI plans.

b. Make sure to use audience-specific language and tone on your information sheet. Remember, you are writing this information sheet for your CEO and the Board of Directors.

c. Be creative, and make your information sheet fun and organized.

 

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Write a three-page executive summary that will be sent to executive staff at the healthcare facility in order to make organizational changes and processes at the hospital. 

Topics should include:

• The pros and cons of having non-medical staff making medical decisions.
• The importance of the management of resources, including staff, money, and inventory.
• Getting the buy-in of facility staff and administrators with suggested changes. 
• 1.Summary provides an extensive list of pros and cons and the application of changes to the hospital setting.
• 2.Summary covers a majority of resources used and delivered in a hospital setting.
• 3.Summary discuss the steps needed to gain the buy-in of hospital staff and administrators.

 

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