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ProfJPhilips (Not rated)3.6 (3)ChatBUS-660 Simulation Case Study
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Phoenix Boutique Hotel Group
Phoenix Boutique Hotel Group (PBHG) was founded in 2007 by Bree Bristowe. Having worked for several luxury resorts, Bristowe decided to pursue her dream of owning and operating a boutique hotel. Her hotel, which she called PHX, was located in an area that included several high-end resorts and business hotels. PHX filled a niche market for “modern travelers looking for excellent service and contemporary design without the frills.” Since opening PHX, Bristowe has invested, purchased, or renovated three other small hotels in the Phoenix metropolitan area: Canyon Inn PHX, PHX B&B, and The PHX Bungalows.
One of the customer service enhancements Bristowe has implemented is a centralized, toll-free reservation system. Although many customers book specific hotels online, the phone reservation system enables PBHG to find the best reservation match at all properties. It has been an excellent option for those customers who have preferences regarding the type of room, amenity options, and the best price across the four hotel locations.
Currently, three agents are on staff for the 6 a.m. to 2 p.m. call shift. The time between calls during this shift is represented in Table 1. The time to process reservation requests during this shift is in Table 2.
Table 1: Incoming Call Distribution
Time Between Calls (Minutes)
Probability
1
0.13
2
0.23
3
0.27
4
0.19
5
0.15
6
0.09
Table 2: Service Time Distribution
Time to Process Customer Inquiries (Minutes)
Probability
1
0.19
2
0.17
3
0.16
4
0.15
5
0.11
6
0.08
7
0.03
Bristowe wants to ensure customers are not on hold for longer than 2 minutes. She is debating hiring additional staff for this shift based on the available data. Additionally, Bristowe and PBHG will soon be featured in a national travel magazine with a circulation of over a million subscriptions. Bristowe is worried that the current operators may not be able to handle the increase in reservations. The projected increase for call distribution is represented in Table 3.
Table 3: Incoming Call Distribution
Time Between Calls (Minutes)
Probability
1
0.26
2
0.27
3
0.24
4
0.14
5
0.11
6
0.06
Bristowe has asked for your advice in evaluating the current phone reservation system. Create a simulation model to investigate her concerns. Make recommendations about the reservation agents.
*��3M�3
BUS-660 Simulation Case Study
Purchase the answer to view it
BUS-660SimulationCaseStudy.docx
Try it first(plagiarism check)Buy tutorial $10Save time and money!
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Economics Simulation Model Case Study
Review “Simulation Case Study: Phoenix Boutique Hotel Group” for this topic’s case study, in which you provide guidance to Phoenix Boutique Hotel Group (PBHG) founder Bree Bristowe.
In addition …
- Rated 1 times
Sheryl Hogan
Case Study
- Not rated
Need done ASAP!!
Review “Simulation Case Study: Phoenix Boutique Hotel Group” for this topic’s case study, in which you provide guidance to Phoenix Boutique Hotel Group (PBHG) founder Bree Bristowe.
In addition to …
- Not rated
case study recommindations
- Not rated
BUS-660 Simulation Case Study:
Phoenix Boutique Hotel Group
Phoenix Boutique Hotel Group (PBHG) was founded in 2007 by Bree Bristowe. Having worked for several luxury resorts, Bristowe decided to pursue her dream of owning and …
- Not rated
Phoenix Boutique Hotel Group
Review “Simulation Case Study: Phoenix Boutique Hotel Group” for this topic’s case study, in which you provide guidance to Phoenix Boutique Hotel Group (PBHG) founder Bree Bristowe.
1. Creat a …
- Not rated
Case Study
- Not rated
Accounting Work MUST BE AS Detailed as possible.
Accounting Work MUST BE AS Detailed as possible.
details attached
- Not rated
Business Management
Apa Format. original work only. everything is in the attached files.
- Not rated
simulation
Review “Simulation Case Study: Phoenix Boutique Hotel Group” for this topic’s case study, in which you provide guidance to Phoenix Boutique Hotel Group (PBHG) founder Bree Bristowe.
1. Creat a …
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Building Power As A Nurse
/in Uncategorized /by developerYou have been an RN for 3 years. Six months ago, you left your position as a day charge nurse at one of the local hospitals to accept a position in the public health agency. You really miss your friends at the hospital and find most of the public health nurses older and aloof. However, you love working with your patients and have decided that this is where you want to build a lifetime career. Although you believe that you have some good ideas, you are aware that because you are new, you will probably not be able to act as change agent yet. Eventually, you would like to be promoted to agency supervisor and become a powerful force for stimulating growth within the agency. You decided that you can do a few things to build a power base. You spend a weekend designing a personal power-building plan
Make a power-building plan. Give six to ten specific examples of thing you would do to build a power base in the new organization. Provide rationale for each selection. Outline specific actions that you would take. It might be helpful to consider your own community and personal strengths when solving this learning experience.
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Building Professional Capacity 18990593
/in Uncategorized /by developerYour task for this piece of assessment is to critically discuss professional issues and leadership challenges for the graduate registered nurse and argue for realistic and achievable actions and goals.
1. Analyse the WIKI discussion forum contributions (in relation to self-awareness, identity development and mentoring) and using the literature as a point of reference, discuss the significance of one of these professional development strategies in relation to transition to practice for the graduate registered nurse (GRN). 1. 2. Drawing from national and international literature, critically discuss the implications of the chosen professional development strategy for the graduate registered nurse working in a clinical environment in relation to achieving a work-life balance and developing a resilient approach to practice. 3. Referring to your critical discussion in Step 2, develop 2 SMART goals (one that aims to achieve work-life balance and the other a resilient approach to practice). Advocate/argue for how the realistic SMART goal actions (to achieve a work-life balance and a resilient approach to practice) would enhance your transition to clinical practice as a GRN.
1200 words +/-10%. Word length excludes in-text referencing, your reference list, direct quotes and appendices. Please note: markers will not mark beyond the work limit. Suggested (not mandatory) word count structure. Introduction (100 words) 1.Discuss significance for the GRN (300 words) 2.Critically discuss in relation to work life balance and resilience (400 words) 3.Advocate for realistic actio
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Bus 660 Simulation Case Study
/in Uncategorized /by developerReport Issue
Phoenix Boutique Hotel Group
Phoenix Boutique Hotel Group (PBHG) was founded in 2007 by Bree Bristowe. Having worked for several luxury resorts, Bristowe decided to pursue her dream of owning and operating a boutique hotel. Her hotel, which she called PHX, was located in an area that included several high-end resorts and business hotels. PHX filled a niche market for “modern travelers looking for excellent service and contemporary design without the frills.” Since opening PHX, Bristowe has invested, purchased, or renovated three other small hotels in the Phoenix metropolitan area: Canyon Inn PHX, PHX B&B, and The PHX Bungalows.
One of the customer service enhancements Bristowe has implemented is a centralized, toll-free reservation system. Although many customers book specific hotels online, the phone reservation system enables PBHG to find the best reservation match at all properties. It has been an excellent option for those customers who have preferences regarding the type of room, amenity options, and the best price across the four hotel locations.
Currently, three agents are on staff for the 6 a.m. to 2 p.m. call shift. The time between calls during this shift is represented in Table 1. The time to process reservation requests during this shift is in Table 2.
Table 1: Incoming Call Distribution
Time Between Calls (Minutes)
Probability
1
0.13
2
0.23
3
0.27
4
0.19
5
0.15
6
0.09
Table 2: Service Time Distribution
Time to Process Customer Inquiries (Minutes)
Probability
1
0.19
2
0.17
3
0.16
4
0.15
5
0.11
6
0.08
7
0.03
Bristowe wants to ensure customers are not on hold for longer than 2 minutes. She is debating hiring additional staff for this shift based on the available data. Additionally, Bristowe and PBHG will soon be featured in a national travel magazine with a circulation of over a million subscriptions. Bristowe is worried that the current operators may not be able to handle the increase in reservations. The projected increase for call distribution is represented in Table 3.
Table 3: Incoming Call Distribution
Time Between Calls (Minutes)
Probability
1
0.26
2
0.27
3
0.24
4
0.14
5
0.11
6
0.06
Bristowe has asked for your advice in evaluating the current phone reservation system. Create a simulation model to investigate her concerns. Make recommendations about the reservation agents.
*��3M�3
BUS-660 Simulation Case Study
Purchase the answer to view it
Try it first(plagiarism check)Buy tutorial $10Save time and money!
Our teachers already did such homework, use it as a reference!
Economics Simulation Model Case Study
Review “Simulation Case Study: Phoenix Boutique Hotel Group” for this topic’s case study, in which you provide guidance to Phoenix Boutique Hotel Group (PBHG) founder Bree Bristowe.
In addition …
Sheryl Hogan
Case Study
Need done ASAP!!
Review “Simulation Case Study: Phoenix Boutique Hotel Group” for this topic’s case study, in which you provide guidance to Phoenix Boutique Hotel Group (PBHG) founder Bree Bristowe.
In addition to …
case study recommindations
BUS-660 Simulation Case Study:
Phoenix Boutique Hotel Group
Phoenix Boutique Hotel Group (PBHG) was founded in 2007 by Bree Bristowe. Having worked for several luxury resorts, Bristowe decided to pursue her dream of owning and …
Phoenix Boutique Hotel Group
Review “Simulation Case Study: Phoenix Boutique Hotel Group” for this topic’s case study, in which you provide guidance to Phoenix Boutique Hotel Group (PBHG) founder Bree Bristowe.
1. Creat a …
Case Study
Accounting Work MUST BE AS Detailed as possible.
Accounting Work MUST BE AS Detailed as possible.
details attached
Business Management
Apa Format. original work only. everything is in the attached files.
simulation
Review “Simulation Case Study: Phoenix Boutique Hotel Group” for this topic’s case study, in which you provide guidance to Phoenix Boutique Hotel Group (PBHG) founder Bree Bristowe.
1. Creat a …
Blog ArchiveCopyright © 2019 HomeworkMarket.com Read More
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Business And Professional Communication
/in Uncategorized /by developerThis unit includes two assignments, which work together so you can define communication, describe the communication principles, and the major communication skill sets.
In this assignment, create a collage from pictures or drawings that model the five key communication principles chart found on Figure 1.2 on page 11 of your textbook. The five communication principles include Aware, Verbal, Nonverbal, Listen, and Adapt. Free resources for the collage are available at Canva.com, Glogster.com, or Word Document. You may also create your own images or pictures.
Submit Unit I Homework »
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Business Case For A New Economic Opportunity 19437961
/in Uncategorized /by developer3-5 page APA Paper
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Business Ideas For Nurse Practitioner Entrepreneurs Presentation
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Business Operations And Administration Apa Citation Guidelines
/in Uncategorized /by developerIn almost every health care organization, no matter the size, there are several departments or individuals that work to support the overall goal of the organization. Not one department is less important than the other, because all departments work together in some manner to support the quality of health care provided. For example, the Facility Management Department’s goals may include ensure cleanliness of the organization and maintaining of grounds (i.e., landscaping). This indirectly impacts quality, as these goals are appreciated by consumers. Non-clinical support services such as (but not limited to) maintenance, engineering, finance, human resources, admission, compliance, and security all have an important role in health care business operations and administration.
Based on your research, select two (2) non-clinical areas/departments of business operations and/or administration that support each other closely (e.g., Billing and Compliance).
Part 1:
In the first part of this assignment you are to choose one (1) of the two (2) selected non-clinical area of business operations and/or administration (e.g., Billing). You are to prepare a 2-page informational report that identifies:
(Note: Informational reports contain information only and no commentary from the writer. This type of report includes data, facts, and results about a specific subject in detail without any explanation or suggestions. You may choose to use the Billing and Compliance as your two departments, however, you must research and use different employee titles that are used as examples in Part 1 of this assignment.)
Part 2:
In the second part of this assignment you are to create a 1- to 2-page memorandum that advises the second selected department (e.g., Compliance) of the following:
Length: 4 pages (not including title or reference page)
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Business Operations And Administration Power Point Using Apa Citation Guidelines
/in Uncategorized /by developerFor your Assignment # 3, read the following article:
Rodak, S. (2012). 10 Pillars of Success for Top Healthcare Workplaces. Retrieved from http://www.beckershospitalreview.com/hospital-management-administration/10-pillars-of-success-for-top-healthcare-workplaces.html
Remember, you have been named the Administrative Director at Trident International Hospital (TIH) and will be presenting your PPT to the Board of Directors at TIH for approval. TIH is restructuring to meet the current needs of their consumers. The article discusses 10 pillars of success for top health care workplaces. In 5-6 additional slides, you are to:
Your PPT should be professional and provide substantial information.
At this point (with the continuation of slides from Assignments 1 & 2), your total presentation should be at least 15-18 slides (not including the title and reference slide). Speaker notes are required.
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