M370 ICORE
Case Study: Customer Lifetime Value
This case exercise was created by Professor John F. Cady specifically for class discussion in M370 ICORE. The data in this case are not representative of any printer manufacturer and should be used only for academic discussion
Peter Pepper’s Printer Promotion Proposal
Peter Pepper is the product manager at Whoyser Products Corporation Technology Products Division. Peter oversees Whoyser low-end printers and related products. After reviewing his sales figures for the first 10 months of 2018, Peter was concerned that he might not hit this year’s annual sales targets for the low-end Whoyser black inkjet printers. These printers were targeted to home users. Because of his concern, he is considering a for printers in a few selected malls in and around Indianapolis.
Peter has been approached by a local entrepreneur, Bobby “Darth” Knight, who ran a direct marketing firm located in Vincennes, IN. Darth has offered his services in developing and implementing a sales promotion campaign to help boost Whoyser’s end-of-year sales. He has suggested a promotional campaign . Darth proposes putting . Darth’s price including all promotional and remuneration of .
Peter is very interested in Darth’s proposal, and is considering it i.
In Whosyer’s printer business, . On average, . In fact, many customers trade up after a while to a more sophisticated laser jet or multifunctional (printer/copier/fax/scanner) printers. But such a trade-up did not benefit Peter directly, as those printer and printer combos fell under a different product manager. .
Consumers of Peter’s typically printed with a Whoyser Star print cartridge. In the targeted consumer household, cartridges . Unfortunately for Peter, Whoyser did not capture all replacement cartridge purchases. from specialists or over the Internet from office supply sellers. As a conservative estimate Peter estimated that .
To boost sales, . , and . In this special promotional packaged configuration, .
Whoyser forecasted for its products in this tough market . . .
Assignment:
In considering Darth Knight’s proposal for the upcoming Christmas season, Peter asked himself the following questions. Please provide the answers for Peter. Submit your answers supported by all calculations in either a “Word” or an “Excel” document in Canvas.
1. What is the lifetime value of a single customer who stays with Whoyser for the full 3 years after his/her purchase of a Whoyser inkjet printer, on promotion, during the Christmas sale?
You will find it easiest to simply calculate the value of the customer for each of the three years separately and sum the series to obtain the answer.
2. Darth’s proposal seems quite expensive to Peter. Peter would like to put some pressure on Vader to commit to a result to be achieved by the end of the promotional campaign just before Christmas. Peter wondered, how many promotional printer packages should Knights kiosk crew sell in the 10 regional malls in order for Whoyser to break-even on the incremental costs. Peter knew from experience that the kiosk crews were unlikely to cannibalize any printer sales from other sources.
Please tell Peter how many incremental printers will have to be sold under current consumer behavior conditions for him to break even on the promotion.
3. Peter also wanted to know what else could be done to improve the profitability of these low-end printers, using the CLV methodology, in addition to the kiosk promotion itself. In other words what actions could Peter influence to enhance the economic return of acquiring these new customers.
Please suggest 2 or 3 ways for Peter to increase the profitability of the promotion.
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M1a1 Discussion Principle
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M1a2 Assignment Project Management M1 Assignment 3 Submissionreflect In Eportfo
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M1 Assignment 3 Submission
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Instructions
Assignment 3: Defining the Project Scope
Review the project case using the documents in Shared Documents. Determine the scope of the District 4 Production Warehouse Move project from the information provided in the case. Using the Project Scope Checklist, prepare a scope document for review and approval by the project sponsor prior to starting the project.
Project Scope Checklist
Submit your report to the Submissions Area by the due date assigned.
Assignment 3 Grading Criteria
Maximum Points
Prepared a project scope document that is ready for sign-off.
30
Determined the complete scope of the project.
30
Included all sections from the scope checklist.
30
Used correct grammar, spelling, and word choice and cited all sources using correct APA style.
10
Total:
100
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M1a2 Assignment Principle
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M1d1 Deviance Typology Upon Successful Completion Of This Activity Students Will
/in Uncategorized /by developerM1D1: Deviance Typology
Upon successful completion of this activity, students will be able to:
1. Explain the concept of social deviance and provide examples of deviant behavior in social context
2. Use major theoretical perspectives to understand deviant behavior and social reactions to and consequences of deviant behavior.
Now that you have been introduced to the academic concept of deviant behavior, I would like you to think about applying this idea to behavior that you observe in the world. The online discussion will be a place for you to share your insights about these ideas with your classmates and to get feedback on your ideas, as well as to provide feedback to your peers.
Respond to the following:
Describe and discuss a current social trend or phenomenon using the four categories of the “Deviance Typology.” Give an example of “Negative Deviance,” “Rate Busting,” “Deviance Admiration” and “Positive Deviance.”
Discuss which members of society are likely to perceive the trend you are discussing from which perspective. For example, attending Justin Beiber’s movie (or concert) could be understood in a number of different ways using these theories; which members of society would see this act in which light and why?
M1D2: Labeling Theory
As you begin to think about deviant behavior from a social constructionist perspective, you may recognize yourself as “deviant” in ways that you had not considered before. Howard Becker suggests that deviance is “in the eye of the beholder.” For this discussion, I want you to imagine how you have constructed deviants in the way that you “behold” folks who are different from you.
Respond to the following:
Howard Becker states, “…social groups create deviance by making the rules whose infraction constitutes deviance, and by applying those rules to particular people and labeling them as outsiders. From this point of view, deviance is not a quality of the act the person commits, but rather a consequence of the application by others of the rules and sanctions to an ‘offender’” (40-41).Think of a group that you belong(ed) to that has/had special rules specific to that group. Describe how those rules can be applied to non-members to differentiate them from the group and to label them as outsiders. Some examples could include clubs, gangs, sports teams (or fans), cliques, or any other group with rules that are written or understood by members.
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M1s Culture And International Human Resource Management
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THE FOLLOWING IS DUE: 22 JUL 2017 BY 12:00 PM EST.
http://geert-hofstede.com/countries.html
ASSIGNMENT
For this paper, I need you to focus on the culture of South Korea, and how it differs with the culture of the U.S. You can start by looking at the cultural values of this country as shown on the Hofstede webpage linked above.
Keep in mind that it is controversial to try to quantify national culture, so don’t rely only on Hofstede for this paper. Do some additional research and try to find additional information about the cultural aspects of doing business in your country.
Write a 2-3-page paper addressing the following issues:
1. Go to the Hofstede webpage and look up the values of individualism, power distance, masculinity, and uncertainty avoidance for both your chosen country and for the United States. What are the main differences between national culture in the U.S. and your chosen country?
2. What implications might these differences have on doing business in your country?
3. What other information besides Hofstede have you been able to find about culture in your country?
4. How do these aspects of culture impact doing business in your country?
5. Overall, does the national culture of your country make it easy or difficult to business? What cultural pitfalls might an American company investing in your country face?
REQUIRED REFERENCES:
1. http://geert-hofstede.com/countries.html
PAPER EXPECTATIONS:
1. DUE: 22 JUL 2017 BY 12:00 PM EST.
2. PAPER LENGTH: 2-3 PAGES
3. Answer the questions directly.
4. Stay focused on the precise assignment questions. Don’t go off on tangents or devote a lot of space to summarizing general background materials.
5. MAKE SURE TO USE THE LISTED REFERENCE. Make sure additional sources are from reliable and credible sources. Articles published in established newspapers or business journals/magazines are preferred. If you find articles on the Internet, make sure they are from a credible source.
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M2 A2 Assignmenteliminating Barriers Within Communities In The United Statesre
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Eliminating Barriers Within Communities in the United States
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M2 Assignment 1 Discussion Diversity And Age
/in Uncategorized /by developerAssignment 1: Discussion—Diversity and Age
You have just received an e-mail from one of your team members expressing concern about the lack of cultural balance in your team. The team member feels that she has fewer opportunities to train compared to her younger peers and that her ideas are often disregarded by others since they assume that she is not well-informed regarding technology or strategy.
You are initially surprised on reading this e-mail, given that you have a team that seems ethnically diverse. However, the team member is concerned because she is fifty-two years old, while the age of the next oldest person on the team is thirty-nine. When you really look at your team, the average age is thirty-four. Given this information, you note cultural differences based on generational factors that could be pertinent. These should be addressed to help the team work in a more cohesive and productive manner.
Based on the above scenario, using the module readings, Argosy University online library resources, and the Internet, respond to the following:
By Thursday, February 9, 2017, post your response to the appropriate Discussion Area. Through Monday, February 13, 2017, review and comment on at least two peers’ responses.
Write your initial response in 300–500 words. Your response should be thorough and address all components of the discussion question in detail, include citations of all sources, where needed, according to the APA Style, and demonstrate accurate spelling, grammar, and punctuation
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M2 Assignment 1 Discussionopportunities Risks And Challenges Of Emerging Markets
/in Uncategorized /by developerIn a Web log post on Bloomberg.com, Robert Kapito (2013, September 10) stated, “Emerging markets offer good long-term buying opportunities as economies globally improve” (para. 1). This is only one opportunity with emerging markets. There are more, but with every opportunity also comes risks and challenges. This assignment will help you understand the full benefits and risks when learning about emerging markets.
Using the Argosy University online library resources and your module readings, identify at least three of the greatest opportunities occurring with emerging markets. Explain the following:
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M370 Icore Case Study Customer Lifetime Value This Case Exercise Was Created By
/in Uncategorized /by developerM370 ICORE
Case Study: Customer Lifetime Value
This case exercise was created by Professor John F. Cady specifically for class discussion in M370 ICORE. The data in this case are not representative of any printer manufacturer and should be used only for academic discussion
Peter Pepper’s Printer Promotion Proposal
Peter Pepper is the product manager at Whoyser Products Corporation Technology Products Division. Peter oversees Whoyser low-end printers and related products. After reviewing his sales figures for the first 10 months of 2018, Peter was concerned that he might not hit this year’s annual sales targets for the low-end Whoyser black inkjet printers. These printers were targeted to home users. Because of his concern, he is considering a for printers in a few selected malls in and around Indianapolis.
Peter has been approached by a local entrepreneur, Bobby “Darth” Knight, who ran a direct marketing firm located in Vincennes, IN. Darth has offered his services in developing and implementing a sales promotion campaign to help boost Whoyser’s end-of-year sales. He has suggested a promotional campaign . Darth proposes putting . Darth’s price including all promotional and remuneration of .
Peter is very interested in Darth’s proposal, and is considering it i.
In Whosyer’s printer business, . On average, . In fact, many customers trade up after a while to a more sophisticated laser jet or multifunctional (printer/copier/fax/scanner) printers. But such a trade-up did not benefit Peter directly, as those printer and printer combos fell under a different product manager. .
Consumers of Peter’s typically printed with a Whoyser Star print cartridge. In the targeted consumer household, cartridges . Unfortunately for Peter, Whoyser did not capture all replacement cartridge purchases. from specialists or over the Internet from office supply sellers. As a conservative estimate Peter estimated that .
To boost sales, . , and . In this special promotional packaged configuration, .
Whoyser forecasted for its products in this tough market . . .
Assignment:
In considering Darth Knight’s proposal for the upcoming Christmas season, Peter asked himself the following questions. Please provide the answers for Peter. Submit your answers supported by all calculations in either a “Word” or an “Excel” document in Canvas.
1. What is the lifetime value of a single customer who stays with Whoyser for the full 3 years after his/her purchase of a Whoyser inkjet printer, on promotion, during the Christmas sale?
You will find it easiest to simply calculate the value of the customer for each of the three years separately and sum the series to obtain the answer.
2. Darth’s proposal seems quite expensive to Peter. Peter would like to put some pressure on Vader to commit to a result to be achieved by the end of the promotional campaign just before Christmas. Peter wondered, how many promotional printer packages should Knights kiosk crew sell in the 10 regional malls in order for Whoyser to break-even on the incremental costs. Peter knew from experience that the kiosk crews were unlikely to cannibalize any printer sales from other sources.
Please tell Peter how many incremental printers will have to be sold under current consumer behavior conditions for him to break even on the promotion.
3. Peter also wanted to know what else could be done to improve the profitability of these low-end printers, using the CLV methodology, in addition to the kiosk promotion itself. In other words what actions could Peter influence to enhance the economic return of acquiring these new customers.
Please suggest 2 or 3 ways for Peter to increase the profitability of the promotion.
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M3a1 Operationassignment 2 Lasa 1 Conducting An Organizational Assessmentthe Suc
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Assignment 2: LASA 1—Conducting an Organizational Assessment
The success of an organization depends heavily on its structure, strategies, and culture. In this assignment, you will develop an understanding of the importance of these elements in the success/failure of an enterprise.
This assignment is the first of the two LASA assignments you will complete in this course.
Using the Argosy University online library resources and the Internet, research methods of conducting internal and external environment analyses. Select at least three (3) scholarly sources to support the information in your report.
Description of LASA:
In this assignment, you will assess an organization’s current position in the internal and external environment.
Scenario:
You have been hired as a consultant to evaluate the performance of a manufacturing or service organization. As part of your function, you need to assess the organization’s current position with regard to their business operations, strategy, and organizational structure, as well as identify potential ethical issues management may face. The executive management team has asked you to submit a report of your findings.
Instructions:
Choose a publicly traded manufacturing or service organization to be the subject of your work for LASA 1 and LASA 2. (You should choose a different organization than you have used for previous assignments.) Select an organization about which there is an abundance of information made readily available to the public (via the corporate website, industry publications, business journals, etc.).
In preparation for your report, conduct your review of the organization using the following approach:
Utilize at least three sources in your research. Your document should be written in a clear, concise, and organized manner; demonstrate ethical scholarship in accurate representation and attribution of sources; and display accurate spelling, grammar, and punctuation.
Write an 8–10-page report in Word format. Apply APA standards to citation of sources. Use the following file naming convention: LastnameFirstInitial_M3_A2.doc.
By the due date assigned, deliver your assignment to the Submissions Area.
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