I’m sure that you savvy sales professionals can sense that Salesforce makes a very convincing case for how their platform benefits selling organizations. Trailhead modules like Grow Your Business With Sales Cloud, Sell the Salesforce Way, Close Deals Faster and Sell Your Services make it pretty clear that Salesforce knows what sellers are looking for. But…here’s an intriguing question. What’s in it for customers? What benefits do end customers realize when their suppliers invest in a Customer Relationship Management System?
Task – Go to Trailhead. Use the search box at the top of the page to search for trails/modules that speak to how Salesforce ultimately makes life better for end customers.
Hint – think of common customer pain points that Salesforce might address (“my supplier doesn’t understand my needs”, “they don’t communicate well across functions”, “the customer service people don’t know what the sales rep sold to me”, “they don’t come out quickly on service calls”, they don’t keep good records of my issues”, “they don’t measure customer satisfaction effectively”, they don’t understand my business”, “they don’t empathize”, “they don’t love me anymore”, etc.)
Hint – use search terms that will yield customer-centric Salesforce features and modules (customer research, customer service, customer satisfaction, empathy, customer experience management, etc.). Remember that one of Daniel Pink’s New Selling skills was “Perspective Taking”. That’s what we’re doing here. We’re flipping CRM around and looking at it from the customers’ perspective. .
Start out YOUR post with the words “As a customer, I want my suppliers to have a CRM system because…”. BE AN INDIGNANT CUSTOMER! First identify the “Pain” (how suppliers fail their customers) then identify the “Gain” (how suppliers will do a better job with CRM). Be specific! Don’t repeat someone else’s point! There’s lots of material in Trailhead for this.
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I M Supposed To Read This Article Http Www Brookings Edu Research Articles 2000
/in Uncategorized /by developerI’m supposed to read this article http://www.brookings.edu/research/articles/2000/12/winter-governance-derthick and then write a short essay. The essay prompt is Using information from your reading, form your own conclusion What is the future of federalism and devolution? I’ve read the article countless times and tried to come up with an answer but I’m stuck. The article is really difficult to understand and I can’t come up with a conclusion.
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I M Supposed To Write A 5 Page Compare And Contrast Paper On Jainism And Judaism
/in Uncategorized /by developerI’m supposed to write a 5 page compare and contrast paper on Jainism and Judaism, what are some good topics to note? At the final hour my teacher decided my paper wasn’t what she wanted (after 7 weeks of being ok with it)
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I M Supposed To Write A Scenario And Choose From Three Major Research Approach D
/in Uncategorized /by developerI’m supposed to write a scenario and choose from three major research approach: Descriptive, Correlational, or Experimental and create a real-life scenario applying that research. Im not exactly sure to start it off
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I M Sure That You Savvy Sales Professionals Can Sense That Salesforce Makes A Ve
/in Uncategorized /by developerI’m sure that you savvy sales professionals can sense that Salesforce makes a very convincing case for how their platform benefits selling organizations. Trailhead modules like Grow Your Business With Sales Cloud, Sell the Salesforce Way, Close Deals Faster and Sell Your Services make it pretty clear that Salesforce knows what sellers are looking for. But…here’s an intriguing question. What’s in it for customers? What benefits do end customers realize when their suppliers invest in a Customer Relationship Management System?
Task – Go to Trailhead. Use the search box at the top of the page to search for trails/modules that speak to how Salesforce ultimately makes life better for end customers.
Hint – think of common customer pain points that Salesforce might address (“my supplier doesn’t understand my needs”, “they don’t communicate well across functions”, “the customer service people don’t know what the sales rep sold to me”, “they don’t come out quickly on service calls”, they don’t keep good records of my issues”, “they don’t measure customer satisfaction effectively”, they don’t understand my business”, “they don’t empathize”, “they don’t love me anymore”, etc.)
Hint – use search terms that will yield customer-centric Salesforce features and modules (customer research, customer service, customer satisfaction, empathy, customer experience management, etc.). Remember that one of Daniel Pink’s New Selling skills was “Perspective Taking”. That’s what we’re doing here. We’re flipping CRM around and looking at it from the customers’ perspective. .
Start out YOUR post with the words “As a customer, I want my suppliers to have a CRM system because…”. BE AN INDIGNANT CUSTOMER! First identify the “Pain” (how suppliers fail their customers) then identify the “Gain” (how suppliers will do a better job with CRM). Be specific! Don’t repeat someone else’s point! There’s lots of material in Trailhead for this.
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I M Swinging A Pocket Watch On Its Chain In A Circular Fashion Because I Have A
/in Uncategorized /by developerI’m swinging a pocket watch on its chain in a circular fashion. Because I have a crappy watch, the chain breaks exactly when the watch is traveling directly upward. If the chain, before breaking was 23.6 centimeters long, and I was swinging it a constant rate of 4 revolutions per second, how high in the air (above the ground) will the watch go? (My hand was .8 meters above the ground when the chain broke)
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I M Taking A Federal Government Course And Discussions Are A Major Part Of The C
/in Uncategorized /by developeri’m taking a federal government course, and discussions are a major part of the course, I need help with this one.
Chapter 5 of the textbook identifies affirmative action as one of the major issues in today’s civil rights debate.
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I M Taking This Business Law Class But I M Struggling Really Hard I Don T Really
/in Uncategorized /by developerI’m taking this business law class, but I’m struggling REALLY hard. I don’t really understand the concepts, so
when my teacher assigned this research project I was so lost! Please help!You told several members of your family at a Sunday dinner that you are taking a law class in college, and suddenly everyone starts asking you for legal advice. Using the internet or another other research sources, please give a correct and thorough answer for each of the following scenarios posed by your family. Your mother ordered a sofa on sale at Rafferty’s Furniture and when she got it in her house, the color of the sofa did not look good with her wall color. She called the store and told them to take back the furniture, but they said they don’t give refunds on sale merchandise. She wants to know if she can make them give her a refund. Your Aunt Bessie said she bought a 2005 Volvo car at Honest Bob’s Used Cars on Memorial Drive and she has had it in the shop almost constantly since her purchase, with bad transmission problems and leaking oil. She wants to know if she can either get her money back or force them to fix the problem.Your sister Willow moved into an apartment and one day woke up to see her bedroom window had been broken. She immediately called the rental office but no one fixed it by 6pm that night so fearing for her safety, she called Dr. Glass who came by and fixed it that night. She wants the apartment to pay the cost of window and wants to know if they have to do so. Finally your brother AJ has two issues. He just got turned down for a business credit card because according to the letter he got back from VISA he had “negative credit “on his credit report but he has never had a credit card. How can he check on this negative credit that he thinks is a mistake? Second, he wants to start a business selling purses with what looks like a Louis Vuitton logo on them that he buys from a contact in Bermuda. They are not Louis Vuitton purses but look just like them. He asks if there are any problems with this business venture. You have learned that the law varies from state to state, so you know that you need to find out what consumer law or other area of law is available in Georgia to protect their rights. Research on the web and see what remedies each of them has, if any. Write a clearly written answer for all situations, stating their legal rights in the State of Georgia. List any web sites used.
1. Your mother ordered a sofa on sale at Rafferty’s Furniture and when she got it in her house, the color of the sofa did not look good with her wall color. She called the store and told themto…
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I M The Economy Of Crimsonin Consumption And Investment Are Described By The Sta
/in Uncategorized /by developerPlease solve this problem (with a brief explanation):
$2. I’m the economy of Crimsonin , consumption andinvestment are described by the standard Equations !A. J AG . `1 – MPC[ = at MFG. IT – Ij and ! _ _ _ ^.r. Equilibrium inthe money market specified as "_ _ _^= THE M – F.T.B. J AG . -where*{ and } are positive parameters and Y Is $1:11 -I – MPC + { |’SLolLolinnes Inner demand . ALESILIVE that FETEILILLIELITPurchases It have increased . At the new intersection of`JAG . -1 – MPC + }/{IS and Lil curves , how much has I" increased" ( Hint :*It will understand the logic of the Is/ Lil model , VollD. ] AG . `don’t have to perform any mathematical calculations to1 – MPC + ( d . "(‘f’)ALISTYET this question . IE. ] AG . -1 – MPC + ( d . }/{!
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I M Torn Between A Few Answers On Each One Below Explanation Appreciated To See
/in Uncategorized /by developerI’m torn between a few answers on each one below. Explanation appreciated to see how you came up with response.
1.During a long presentation, use a ________ to show your audience what you’ve covered so far
and what is still to come.
A) clarion slide
B) moving blueprint slide
C) static buffer slide
D) nonlinear transitional slide
2.All of the following tips except ________ will help you succeed when posting résumés in an
online environment.
A) taking advantage of social networking
B) remembering that your online presence is a career-management tool
C) expecting that employers will retrieve your résumé from a website
D) submitting your résumé via the method and medium that each employer prefers
3.When mailing a résumé, it is a good idea to:
A) have it delivered via Priority Mail.
B) use a standard 5 x 7 envelope.
C) send it via parcel post.
D) use a large kraft envelope.
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I M Trying To Apply The Bayes Theorem Supplied Facts Lab Test Produces False Neg
/in Uncategorized /by developerNeed help thinking through this one. I’m trying to apply the Bayes Theorem
Supplied facts:
lab-test produces false negatives 2% of the time and false positives 5% of the time. Assume that 10% of the employees at this company use drugs.
False Negative = N 0.02 N’ correct results ?
False Positives = P 0.05
Using drugs = D 0.10 Not using drugs = D’ 0.90
a. If an employee tests positive for drug use, what is the probability that he/she does not use drugs?
P(P|D’)*P(D’) =
b. What is the probability a drug user tests negative twice in a row?
c. A non-drug user was tested positive for drug use. In response to her/his complaint, the company agreed to conduct her/his drug test again. What is the probability that her/his test will turn positive again?
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