Print Patient Communication

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Nursing professionals do not only communicate with others within their organizations—often, they are also the first point of contact with patients. Thus, nursing professionals need superior communication skills to explain procedures and medication instructions, as well as to listen to what patients need to say.

  

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 2: Describe the concepts, processes, and tools required to conduct comprehensive health assessments for individuals, families, communities, and populations.       
    • Recommend evidence-based strategies to improve nurse-client/patient communication.
    • Explain how nurse-client/patient communication strategies consider individual demographics.
  • Competency 3: Explain the internal and external factors that can affect the health of individuals, families, communities, and populations.       
    • Describe the types of communication that occur between nurses and clients/patients.
    • Explain the factors that influence the communication experience between nurses and clients/patients.
    • Explain how the client/patient communication experience can impact health care outcomes.

Prepare a 3–4-page report on nurse-patient communication in which you address types of communication, factors that influence the communication experience, and how the patient experience affects health outcomes. Recommend evidence-based strategies to improve nurse-patient communication and explain how the strategies consider patient demographics.

Assessment Instructions 

  

Imagine that, in an effort to reduce the number of patient complaints about nursing staff, organizational leadership has asked your department to prepare some preliminary research on a number of different topics. Your topic is patient communication, such as the following:

  • The types of communication that take place between nurses and patients.
  • The factors that can influence both positive and negative experiences.
  • How the experience can impact health care outcomes.
  • Strategies that can improve the communication between nurses and patients.

Preparation

Search the Capella library  or the Internet for peer-reviewed journal articles or other professional resources on the topic of effective communication with patients. You will need at least 3 resources to support your work in this assessment.

Directions

Prepare a report on patient-nurse communication in which you include the following:

  • Describe the types of communication that take place between nurses and clients/patients. Do not forget to consider types of communication beyond verbal and written on paper.
  • Explain the factors that influence positive and negative experiences during the communication process. (Hint: Consider the experiences of both the client/patient and the nurse. Also, consider things such as age, gender, culture, and so on, of both the client/patient and the nurse.)
  • Explain how the client/patient experience can impact health care outcomes.
  • Recommend evidence-based strategies for improving communication between client/patients and nurses.
  • Explain how the strategies consider different client/patient demographics.

Format this assessment as a report that you would give to your supervisor. It may be helpful for you to review how your organization formats internal reports and incorporate your findings. You are still required to adhere to APA guidelines for in-text citations and references, as well as for formatting your reference page.

Additional Requirements

  • Include a title page and a reference page.
  • Ensure your assessment is 3–4 pages in length.
  • Use double-spaced, 12-pt., Times New Roman font.

 
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Privacy Scenario

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A physical therapist receives a phone call from a woman demanding to know when her daughter-in-law’s next appointment is. The therapist tells the woman that she cannot disclose any information, and the woman becomes very angry and abusive, threatening to make a complaint. After the phone call, the therapist logs into the electronic medical record system to make a note about the conversation. However, since the two women share the same last name, the therapist accidentally accesses the woman’s record instead of the daughter-in-law’s record. The therapist realizes the mistake, but not before spotting that the woman suffers from a serious mental health disorder, which might explain her behavior on the phone. The therapist mentions to her supervisor the possibility of a complaint being brought and also mentions that the woman has a history of mental health problems. Do you feel that there has been a breach of confidentiality/HIPPA? Why or why not? How should the supervisor handle this situation? Should the patient be notified?

This webpage offers a series short videos on patient confidentiality.

https://www.hhs.gov/hipaa/for-individuals/guidance-materials-for-consumers/index.html

 
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Private Healthcare

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research the private healthcare sector in your country or region. in Diabetes.

 

Identify what private health services for your chosen problem are available in your region. Describe how these services are delivered and funded when delivered by the private sector. Analyze the advantages and disadvantages associated with private healthcare. Provide examples and support your statements with logic and argument, citing any sources referenced

 5 pages 

 
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Privileged Note

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Part 2: Privileged Note

Based on this week’s readings, prepare a privileged psychotherapy note that you would use to document your impressions of therapeutic progress/therapy sessions for your client from the Week 3 Practicum Assignment. (THE WEEK 3 ASSIGNMENT IS ATTACHED) 

· The privileged note should include items that you would not typically include in a 

   note as part of the clinical record.

· Explain why the items you included in the privileged note would not be included  

   in the client’s progress note.

· Explain whether your preceptor uses privileged notes, and if so, describe the 

   type of information he or she might include. If not, explain why.

                                                                Learning Resources

Required Readings

Wheeler, K. (Ed.). (2014). Psychotherapy for the advanced practice psychiatric nurse: A how-to guide for evidence-based practice (2nd ed.). New York, NY: Springer Publishing Company.

  • Chapter 5, “Supportive and Psychodynamic Psychotherapy”      (pp. 238–242)
  • Chapter      9, “Interpersonal Psychotherapy” (pp. 347–368)

American Psychiatric Association. (2013). Diagnostic and statistical manual of mental disorders (5th ed.). Washington, DC: Author.

Abeles, N., & Koocher, G. P. (2011). Ethics in psychotherapy. In J. C. Norcross, G. R. VandenBos, D. K. Freedheim, J. C. Norcross, G. R. VandenBos, & D. K. Freedheim (Eds.), History of psychotherapy: Continuity and change (pp. 723–740). Washington, DC: American Psychological Association. doi:10.1037/12353-048

Cameron, S., & Turtle-Song, I. (2002). Learning to write case notes using the SOAP format. Journal of Counseling and Development, 80(3), 286–292. Retrieved from the Academic Search Complete database. (Accession No. 7164780)

 

Nicholson, R. (2002). The dilemma of psychotherapy notes and HIPAA. Journal of AHIMA, 73(2), 38–39. Retrieved from http://library.ahima.org/doc?oid=58162#.V5J0__krLZ4http://library.ahima.org/doc?oid=58162#.V5J0__krLZ4

U.S. Department of Health & Human Services. (n.d.). HIPAA privacy rule and sharing information related to mental health. Retrieved from http://www.hhs.gov/hipaa/for-professionals/special-topics/mental-health/

Required Media

Sommers-Flanagan, J., & Sommers-Flanagan, R. (2013). Counseling and psychotherapy theories in context and practice [Video file]. Mill Valley, CA: Psychotherapy.net.

Stuart, S. (2010). Interpersonal psychotherapy: A case of postpartum depression [Video file]. Mill Valley, CA: Psychotherapy.net.

   

 
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Pro Position Proposal

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  • Link (PDF): Pro-Position Proposal SamplePreview the document 
  • Link (Word doc): Pro-Position Proposal TemplatePreview the document
  • Minimum of 3 articles (academic or credible online sources; 1 source will be from your discussion posting this week.)

Apply the following writing resources to your assignment:

  • Link (multimedia presentation): Citing References in Text (Links to an external site.)
  • Link (website): APA Citation and Writing (Links to an external site.)

Instructions
The goal of the proposal is to create a working thesis statement and basic research plan that considers context, audience, purpose, and presents potential sources. A proposal is not an outline, as it does not structure the paper. Rather, a proposal offers direction for research needs and gives your professor an opportunity to provide feedback before the drafting process.

Access the Pro-Position Proposal Template and complete the six required sections:

  • Subject
  • Research Question
  • Claim
  • Research Plan
  • Synthesis Matrix (Add the 3 pro sources.)
  • Reference Page

For an example proposal, refer to pages 269-270 of our textbook.

 
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Pro Positional Paper

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  • Lesson
  • Week 1 Assignment
  • Link (Word doc): Pro-Paper TemplatePreview the document
  • Minimum of 3 academic articles (from the Week 1 Assignment)

Apply the following writing resources to your posts:

  • Link (multimedia presentation): APA Basics (Links to an external site.) (Review this tutorial for formatting an APA paper and title page.)
  • Link (multimedia presentation): Citing References in Text (Links to an external site.)
  • Link (website): APA Citation and Writing (Links to an external site.)

Instructions
For this assignment, complete the following:

  • Review the Toulmin-model outline (Week 2 Lesson) and your completed Week 1 Assignment (Pro-Position Proposal). Assess any feedback provided by the professor and/or your peers.
  • Compose a position paper representing the pro side of your topic. (See the Pro-Paper Template). The paper should include approximately 6 developed paragraphs:
    • Introduction (with thesis statement)
    • Context paragraph
    • 3 body paragraphs (focusing on 3 pros)
    • Conclusion
  • Apply a formal tone appropriate for academic audiences, maintaining an objective 3rd person point of view – no 1st person (I, me, my, we, our, us, mine) or 2nd person (you, your). Avoid contractions, clichés, and slang terminology.
  • Use the provided template to assist in formatting the title page and headers.
  • Incorporate at least 3 scholarly sources into the paper. Cite all sources in APA format, both parenthetically and on a reference page.
  • Before submission, proofread and edit carefully for spelling, punctuation, and grammar. Not every error will be flagged automatically in word-processing programs, and some that are flagged as errors are actually correct.

Writing Requirements (APA format)

  • Length: 2-3 pages (not including title page or references page)
  • 1-inch margins
  • Double spaced
  • 12-point Times New Roman font
  • Title page
  • References page (minimum of 3 academic articles)
 
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Problem Solving And Debt Collection

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Problem Solving and Debt Collection

Debt  collection is a challenge for most businesses—including the medical  office. It is a delicate task as we never want to alienate patients or  make them feel uncomfortable. In 250 – 500 words,  Discuss some  problem-solving and debt collection strategies for people who do not pay  at your medical office. Should some people be treated differently than  others? What are some best practices for obtaining accounts receivable  without losing a valuable patient? Properly cite your references in APA  format.

 
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Problem Solving Reflection Form

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problem solving form

 
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Problem Statement And Research Question

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Discussion Question

Begin your discussion by sharing your problem statement and research question. Next, discuss your sampling plan. In addition, discuss your research design. Consider the following as you craft your response.

Sampling

  • How will the sample be selected?
  • What type of sampling method is used? Is it appropriate to the design?
  • Does the sample reflect the population as identified in the problem or purpose statement?
  • Is the sample size appropriate? Why or why not?
  • To what population may the findings be generalized? What are the limitations in generalizability?

Research design

  • What type of design will be used?
  • Does the design seem to flow from the proposed research problem, theoretical framework, literature review, and hypothesis?
 
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Problem With Payment Structures In Health Care Industry 2 Dq 2

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Identify a significant problem with one of the three payment structures used in the health care industry across the care continuum (from DQ 1) and propose a solution from one of the other two payment structures. 1 page, 2 sources. APA.

 
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