Patient Safety and Quality Improvement Evaluation

 A health care organization may have highly qualified doctors and nurses who meet quality indicators for technical quality; however, due to a lack of communication, empathy, and scheduled office hours, patient satisfaction is low. In the corporate world, the phrase “the customer is always right” is frequently used to emphasize the importance of meeting the needs and expectations of the consumer. How does this approach apply to health care?
 

Health care industries are now using quality improvement models that are very business-centric to improve the quality of care delivery, patient satisfaction, and safety. In this Discussion, you evaluate various quality improvement models and determine which model would best be applied in your practice setting to address a specific need. You also develop a mission statement for addressing the practice problem.
 

To prepare:

• Reflect      on the various quality improvement models and their application in health      care presented in the Learning Resources.
• Evaluate      the advantages and disadvantages of each model.
• Consider      how these models have been, or could be, applied in your practice setting.
• Based      on your selected area of need, define a practice problem and create a      corresponding mission statement.
• Investigate      baseline data, and evaluate why this practice problem is a priority for      improvement. Ask yourself: How does this practice problem in my      organization compare to other organizations?

By tomorrow 01/03/2018 by 5pm New/York America time, post a minimum of 550 words essay in APA format with at least 2 references from the list of required readings below. Include the level one headings as numbered below: 

post a cohesive response that addresses the following:

1) Summarize any practice problem (hospital acquired-infections or handwashing) relevant to your setting (hospital setting) of interest and share a potential measurable goal for a QI (Quality Improvement) team. Be sure to include the data that justifies why you feel a change is needed in this specific area.

2) Explain how the PDSA (Plan to Do Study Act) model might be applied, giving specific reasoning as to why this model best fits the needs of your practice problem. Describe how the practice problem you describe might be of interest to any accreditation initiative.

Required Readings

Joshi, M.S., Ransom, E.R., Nash, D.B., & Ransom, S.B., (Eds.). (2014). The Healthcare Quality Book, 3rd ed. Chicago, IL: Health Administration Press.

Chapter 19: “Accreditation: Its Role in Driving Accountability in Healthcare”

Menaker, R. (2010). Leadership strategies in healthcare. The Journal of Medical Practice Management, 24(6), 339–343.

From increasing regulation to costs, this article evaluates the challenges that the health care industry faces. It then covers how transformational leadership and leadership strategies can help health care organizations address these challenges.

Boyd, S., Aggarwal, I., Davey, P., Logan, M., & Nathwani, D. (2011). Peripheral intravenous catheters: the road to quality improvement and safer patient care. Journal of Hospital Infection, 77(1), 37–41. doi:10.1016/j.jhin.2010.09.011

A unit within a health care organization implements measures that increase quality of care. This article studies this process and explains the research and results involved.Bottom of Form

 

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PURPOSE The Topic Search Strategy Paper is the first of three related assignments which are due in Unit 3. The purpose of this initial paper is to briefly describe your search strategies when identifying two articles that pertain to an evidence-based practice topic of interest. COURSE OUTCOMES 

 This assignment enables the student to meet the following course outcomes. CO 1: Examine the sources of knowledge that contribute to professional nursing practice. (PO #7) CO 2: Apply research principles to the interpretation of the content of published research studies. (POs #4 and #8) DUE DATE Refer to the course calendar for due date. The college’s Late Assignment policy applies to this activity. POINTS POSSIBLE This assignment is worth 160 points. The college’s Late Assignment policy applies to this activity. REQUIREMENTS You will be assigned a group in unit 2 (located in the team collaboration tab) to formulate an evidence-based practice topic of interest that will be used to complete the unit 3 and unit 5 independent assignments, as well as the group PowerPoint presentation in unit 7.  

 

The paper will include the following. a. Clinical Question a. Describe problem b. Significance of problem in terms of outcomes or statistics c. Your PICOT question in support of the group topic d. Purpose of your paper b. Levels of Evidence a. Type of question asked b. Best evidence found to answer question c. Search Strategy a. Search terms b. Databases used (you may use Google Scholar in addition to the library databases; start with the Library) c. Refinement decisions made d. Identification of two most relevant articles d. Format a. Correct grammar and spelling b. Use of headings for each section c. Use of APA format (sixth edition) d. Page length: three to four pages PREPARING THE PAPER 

 1. Please make sure you do not duplicate articles within your group. 2. Paper should include a title page and a reference page. 

 

 

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Evaluate the role and importance of patient satisfaction.

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds.

You started inviting various members of the organization to join you in the Quality Improvement development team. You received an email back from the Chief Financial Officer who questioned the value of surveying patient satisfaction. You must craft an email response to her explaining the role of patient satisfaction in quality improvement and why it is important.

Instructions

Your email should use proper email formatting (including subject line description) and contain language appropriate to the receiver.

Emails are typically formatted in the following way:

1. Begin      with a greeting
2. Thank      the recipient
3. State      your purpose
4. Add      your closing remarks
5. End      with a closing

Although an email does not typically include citations, you may have to provide support for your statements, particularly those that involve numerical statistics and quotes from other sources. You would cite this per APA in your email.

APA formatting for the email, and proper grammar, punctuation, and form is required.

 

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What is your definition of spiritual care? How does it differ or accord with the description given in the topic readings? Explain.

 

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 Part One of the Assignment.

Purpose

To create a Patient Teaching Plan aimed at educating a specific patient population about a specific health topic. This plan will be used to develop a Visual Teaching Tool in a future assignment.

Course Outcomes

This assignment enables the student to meet the following course outcomes.

• CO 2: Recognize the influence that developmental stages have on physical, psychosocial, cultural, and spiritual functioning. (PO #1)
• CO 4: Identify teaching/learning needs from the health history of an individual. (PO #2)

This assignment is worth 125 points.

Background Information

NR305 focuses on nursing assessment, and the identification of opportunities to prevent disease and improve health of patients. An important professional role for nurses is to provide teaching to patients based on knowledge deficits identified during assessment.

Prior to beginning this assignment, follow the link to read the article below. The information related to adult learning and barriers to understanding will be helpful when planning how to best educate your selected population.

Beagley, L. (2011). Educating patients: Understanding barriers, learning styles, and teaching techniques. Journal of Paranesthesia Nursing, 26(5), 331-337. permalink (Links to an external site.)Links to an external site.

Directions

Please read all directions carefully before you begin.

1. Click to download the Patient Teaching Plan Form (Links to an external site.)Links to an external site..
   Type your answers directly into this Word document and submit. The use of correct terminology, grammar, and spelling is important! Any references and citations used should be written in APA format. Please utilize in-text citations when appropriate, and list all references in the space provided at the end of the worksheet.
2. You are required to complete the form using the productivity tools required by Chamberlain University, which is Microsoft Office Word 2013 (or later version), or Windows and Office 2011 (or later version) for MAC. You must save the file in the “.docx” format. Do NOT save as Word Pad. A later version of the productivity tool includes Office 365, which is available to Chamberlain students for FREE by downloading from the student portal at http://my.chamberlain.edu (Links to an external site.)Links to an external site.. Click on the envelope at the top of the page.
3. Health Topic: Decide WHAT you would like to teach. Describe in detail why this is an important topic for patient education. Use evidence from the textbook, lesson or an outside scholarly source to support your rationale.Select from the following health topics to complete your Patient Teaching Project:

    

   • Stress and Time Management
   • Self-Care (can choose a specific self-care activity)
   • Prevention of Hazards at Work
   • Bicycle Safety
   • Ergonomics (related to work, posture)
   • Skin Cancer Prevention
   • Healthy Eating
   • Exercise/Physical Activity
   • Suicide
   • Human Trafficking
   • Eating Disorders
   • Substance Abuse (Opioid, Alcohol, Nicotine)
   • Depression
   • Palliative Care/Hospice Care
4. Population and Setting: Once you have selected a topic, you must decide WHOyou will be teaching and WHERE the education will take place. (i.e., teaching a classroom of middle school students; teaching community members at a local health fair)
5. Learning Barriers: Refer to the assigned article: Educating patients: Understanding barriers, learning styles, and teaching techniques for information related to learning barriers and other teaching considerations. Barriers might be cultural, physical, educational, or environmental. You may also want to consider the developmental stages of your selected population.Example:
    
   • The population in this community is known to have a low-literacy level, therefore clear pictures and graphics will be utilized to assist with understanding.
6. Learning Objectives: Write three specific learning objectives your Visual Teaching Tool will address. Begin each objective with “At the end of this education, the learner will …” Use an action verb to finish the sentence (i.e., list, demonstrate, describe, define, identify).Example:
    
   • At the end of this education, the learner will be able to demonstrate the proper way to wear a bike helmet.
   • At the end of this education, the learner will be able to describe how to perform a breast self-exam.
   • At the end of this education, the learner will be able to list three benefits of regular physical activity.
7. Evaluation: Write a paragraph describing how you could evaluate whether your visual teaching tool was successful and met the learning objectives. Consider the population’s abilities and the setting.

 NOTE: The Patient Teaching Plan Form and the Article are the attachment below. You can use additional Article. Please let the patient population be on Middle school  children.

 

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