warehouse management system
Question 1
Continuing from Study Unit 3 Activity 2, you are the warehouse manager for a logistics SME based in Singapore. This company has been using a paper and spreadsheet system to manage its warehouse operations. Volume of business has grown. You find it difficult to cope with the increase in transactions and keep track of inventory.
Incoming products are received and put-away in a haphazard manner. Your warehouse staff find it a challenge to retrieve items. On many occasions, order pickers find no stock when they arrive at the pick face. Productivity is low and so is staff morale. Yet, you have big plans for your warehouse. You plan to offer value-adding services to your customers such as special production, labelling, tagging and bundling.
(a) You are looking for a warehouse management system (WMS) that can improve speed, productivity and accuracy in the warehouse. Compile of a list of key functions that the WMS must have. Give reasons for choosing the key criteria.
(20 marks)
(b) Shortlist 3 WMS that can meet the needs of your warehouse. Review the features of each WMS you have shortlisted based on your criteria. Recommend the best WMS for your warehouse. Give reasons to support your recommendation.
(20 marks)
(c) What lessons can you learn from this? How will you put what you have learnt into practice (to your study, work or life)?
(10 marks)
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