Gate Turnaround at Southwest Airlines Case Study

In your Operations Management: Processes and Supply Chains text, read the “Gate Turnaround at Southwest Airlines” case study on pages 156–157. Then respond to the case study’s questions 1 and 2 as your initial post for this discussion.

Response Guidelines

Please respond to at least two learners. Your responses should be substantive and do at least one of the following:

• Ask a probing question.
• Offer a suggestion.
• Elaborate on a particular point.
• Provide an alternative opinion.

QUESTIONS

1. How can capacity and utilization be measured at an airline such as Southwest Airlines?

2. Which factors can adversely impact turnaround times at Southwest Airlines?

 

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